AI call handling without long queues
Halla answers inbound calls, identifies the caller's intent, uses your approved knowledge base, and hands complex conversations to your team with a concise summary.
Halla Voice AI · VoIP · Missed-call recovery
Halla AI voice and missed-call recovery for MENA teams
Handle inbound and outbound calls, recover missed calls through WhatsApp Business, and connect Arabic voice workflows to the SkyLight unified inbox.
Missed-call recovery through WhatsApp
When a call is missed outside business hours, Halla can record the number and trigger an approved WhatsApp follow-up so the customer can continue the conversation.
Voice workflows for bookings and orders
Use Halla for appointment confirmations, order follow-ups, reminders, and delivery updates, with call outcomes connected to the customer's SkyLight Chat record.
Who is Halla for?
- Ecommerce teams confirming orders and following deliveries by phone and WhatsApp.
- Clinics and booking teams reducing missed calls and handling rescheduling.
- Real estate, insurance, and service teams that need timely lead follow-up.
- Contact centers adding an Arabic voice assistant before human handoff.