SkyLight Chat provides all the tools you need to automate customer communication, increase engagement, and grow your business with AI-powered chatbots.
Harness the power of artificial intelligence to understand and respond to your customers naturally.
Our AI understands context, intent, and sentiment in multiple languages and dialects.
Generate intelligent, contextual responses that feel human and personalized.
The AI continuously learns from interactions to provide better responses over time.
Understand and respond to voice messages with AI-powered speech recognition.
Connect with your customers on all their favorite messaging platforms from one unified inbox.
Full WhatsApp Business integration with templates and broadcasts.
Automate DMs and comments on Instagram.
Automate conversations and support on Telegram with bot integration.
Unified LinkedIn inbox, outreach campaigns, lead sourcing, and Recruiter job posts with AI applicant screening.
Embed a beautiful chat widget on your website in minutes.
Dedicated AI voice system (halla.skylightchat.com) for inbound/outbound calls, VoIP telephony, and automated missed-call recovery via WhatsApp.
Build complex workflows without coding to automate your business processes.
Set up automated responses based on keywords, events, or user behavior.
Send automated follow-ups, reminders, and broadcasts at the perfect time.
Route conversations to the right team member based on rules you define.
Track performance, understand your customers, and make data-driven decisions.
Monitor response times, resolution rates, and customer satisfaction.
Track AI accuracy, handled conversations, and improvement areas.
Export data and create custom reports for deeper analysis.
Build a smart knowledge base that powers accurate AI responses.
Automatically import content from your website to train the AI.
Upload PDFs, docs, and files to expand your knowledge base.
Create and organize frequently asked questions with answers.
Import your products for accurate pricing and availability info.
Work together seamlessly with powerful collaboration features.
All conversations from all channels in one easy-to-use inbox.
Organize conversations with tags and assign to team members.
Add private notes to conversations for team communication.
Control access with customizable roles and permissions.
Enterprise-grade protection for your data and conversations.
All messages and data are encrypted in transit and at rest using AES-256.
Full compliance with GDPR, PDPL, and regional data privacy regulations.
Protect team accounts with 2FA, SSO, and IP allowlisting.
Full audit trail for all actions plus data residency options in your preferred region.
Full programmatic access to every SkyLight Chat feature. Build custom integrations, automate workflows, and connect your own systems.
Every endpoint is scoped to your API key. Accessing another account's data is structurally impossible.
Clone a voice from a sample recording and generate natural Arabic or English speech from text — all via API.
Comprehensive developer docs at docs.skylightchat.com with request/response examples, code samples, and webhook guides.
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