TL;DR
Use Halla as the SkyLight calls product for inbound calls, outbound follow-ups, Arabic voice workflows, and missed-call recovery.
VoIP and Cloud Telephony Redefined
Halla is the designated voice product of SkyLight, built specifically for regional businesses that handle a high volume of inbound and outbound calls. Powered by low-latency Arabic speech synthesis and voice intelligence, Halla acts as a virtual call center agent.
Missed Call Recovery Flow
If a client calls your sales line outside of working hours, Halla registers the missed call, logs their contact number, and automatically triggers an omnichannel campaign in SkyLight: sending a personalized WhatsApp message saying 'Hello, we missed your call! How can we assist you right now?'
Outbound outreach and voice notes
Halla can trigger outbound campaigns to confirm bookings, follow up on orders, or notify customers of delivery status. Additionally, the AI can generate natural, custom Arabic voice notes directly in your WhatsApp or web chat conversations for a human, conversational touch.